World Wide Travel One - Service Guarantee

Business Travel

100% Customer Satisfaction Guarantee

We believe in exceptional customer service for our business clients and back it up with our 100% Customer Service Satisfaction Guarantee on every reservation. If you are not happy as a business client with our service on any specific reservation, we guarantee we will make it right and refund you any applicable agency service fee charged. No forms to fill out, no reasons required, simply tell us you are not happy and we will refund the agency fee on that specific reservation for you.

30 Minute Travel Resolution Promise

We understand that problems happen. That’s why we offer our corporate clients our famous 30 Minute Travel Resolution Promise. We guarantee that we will resolve any travel problem you have within 30 minutes of your call with options for your consideration. This service ensures that we provide our travellers with quick and effective solutions to any travel problem that they might encounter while on the road for business.

Further Information:

Susan Baker
Assistant Branch Supervisor
World Wide Travel One
40 King Street
St Catharines, ON
905-688-1400
susan@worldwidetravelone.com

Vacation Travel

100% Customer Satisfaction Guarantee

We hope you have a great holiday but we realize that sometimes even the best travel plans can run into trouble. That’s why we have created this special guarantee which offers vacation clients protection prior to, during and after your vacation. We do everything we can until we solve it, even if it takes up to a year to do it. And after all of that effort, if we can't solve it to your satisfaction, we will give you a $50.00 Future Travel Voucher to use on your next trip.

Exclusive 24 Hour Cash Back Price Guarantee

We employ some of the best people in the business and they work hard to help you find the perfect vacation at a great price. However, sometimes we know that the worst feeling in the world is to go home and find out that your vacation price has dropped within 24 hours of booking your trip. If that happens just let us know and we will immediately give you $50.00 Cash Back.

Further Information:

World Wide Travel One
40 King Street
St Catharines, ON
905-688-1400
customercare@worldwidetravelone.com